Return & Refund Policy

1. Returns Eligibility

At Mobo Nutrition, customer satisfaction is our priority.
We accept returns within 14 days of delivery only if:

  • Product is unused, unopened, and in original packaging

  • Product is not damaged

  • Proof of purchase (order number or receipt) is provided

❌ For health, safety, and hygiene reasons, we do not accept returns on:

  • Opened supplements

  • Used products

  • Items damaged due to customer misuse

2. Damaged or Incorrect Items

If you receive a damaged, defective, or wrong product, please contact us within 48 hours of delivery with:

  • Clear photos of the product

  • Order number

We will arrange a replacement or refund after verification.

3. Refunds

Once your return is received and inspected:

  • Approved refunds will be processed within 5–7 business days

  • Refunds will be issued to the original payment method

  • Shipping costs are non-refundable unless the item was faulty or incorrect

4. Return Shipping

  • Customers are responsible for return shipping costs

  • We recommend using a trackable shipping service

  • Mobo Nutrition is not responsible for lost return shipments

5. Non-Returnable Items

The following items cannot be returned:

  • Opened or used supplements

  • Sale or discounted items

  • Gift cards (if applicable)

6. How to Request a Return

To start a return, please contact us Include your order number and reason for return.

7. Policy Updates

Mobo Nutrition reserves the right to update this Return & Refund Policy at any time. Changes will be posted on this page.